Refund Policy
💳 Refund Policy | Twinkle Trends
At Twinkle Trends, customer happiness is our top priority!
If you’re not completely satisfied with your purchase, we’re here to make things right with a smooth and transparent refund process.
🛍️ Refund Eligibility
To qualify for a refund, please ensure that:
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Your request is made within 7 days of receiving your order.
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The item is unused, unwashed, and undamaged, with all original packaging and tags.
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The product is eligible for return (see below for non-refundable items).
Once your returned item is received and inspected, we’ll notify you whether your refund has been approved or rejected.
💰 Refund Process
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Approved refunds will be issued to your original payment method.
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Please allow 7–10 business days for the amount to reflect in your account (depending on your bank or payment provider).
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Shipping fees, if applicable, are non-refundable.
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Refunds for discounted or promotional items will be based on the price paid at checkout, not the original price.
🚫 Non-Refundable Items
For hygiene and safety reasons, the following items cannot be refunded or returned:
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Jewelry & accessories
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Cosmetics & skincare products
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Undergarments
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Sale, clearance, or promotional items
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Customized or personalized products
⚠️ Additional Notes
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Refunds are processed only after inspection and approval of the returned item.
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Any product returned without prior authorization will not be accepted.
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Customers are responsible for return shipping costs, unless the item is defective or incorrect.
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Twinkle Trends is not liable for lost or delayed packages caused by the courier.
💌 Need Help?
If you have any questions about your refund or return, please reach out to our support team at:
📩 support@twinkletrends.com
We’ll be happy to guide you through the process and ensure your experience is smooth and satisfying!Twinkle Trends – Shop Confidently, Shine Brightly