Refund Policy

 

💳 Refund Policy | Twinkle Trends

At Twinkle Trends, customer happiness is our top priority!
If you’re not completely satisfied with your purchase, we’re here to make things right with a smooth and transparent refund process.


🛍️ Refund Eligibility

To qualify for a refund, please ensure that:

  • Your request is made within 7 days of receiving your order.

  • The item is unused, unwashed, and undamaged, with all original packaging and tags.

  • The product is eligible for return (see below for non-refundable items).

Once your returned item is received and inspected, we’ll notify you whether your refund has been approved or rejected.


💰 Refund Process

  • Approved refunds will be issued to your original payment method.

  • Please allow 7–10 business days for the amount to reflect in your account (depending on your bank or payment provider).

  • Shipping fees, if applicable, are non-refundable.

  • Refunds for discounted or promotional items will be based on the price paid at checkout, not the original price.


🚫 Non-Refundable Items

For hygiene and safety reasons, the following items cannot be refunded or returned:

  • Jewelry & accessories

  • Cosmetics & skincare products

  • Undergarments

  • Sale, clearance, or promotional items

  • Customized or personalized products


⚠️ Additional Notes

  • Refunds are processed only after inspection and approval of the returned item.

  • Any product returned without prior authorization will not be accepted.

  • Customers are responsible for return shipping costs, unless the item is defective or incorrect.

  • Twinkle Trends is not liable for lost or delayed packages caused by the courier.


💌 Need Help?

If you have any questions about your refund or return, please reach out to our support team at:
📩 support@twinkletrends.com

We’ll be happy to guide you through the process and ensure your experience is smooth and satisfying!Twinkle Trends – Shop Confidently, Shine Brightly